Frequently Asked Questions 2017-03-29T00:52:12+00:00

What Is a TQ Account?

A TQ account holds your address and order information. When you buy a product such as the Tellurium Q System Disc, you can opt to register for an account on our website to easily access your order information later (TQ Account). In cases where your order has downloadable content e.g. The WAV format System Disc download, you can access your download files via your TQ Account. You can register for a […]

By | April 5th, 2017|FAQ|

Biwiring

The way in which we bi-wire is not a case of dividing up a single cable to separate the signal. We use a whole extra cable and fix it at the amp end into the one connector so you really do get an appreciable audible gain in performance. The cables are then kept separate all the way to their respective terminals. The downside is that it costs almost twice as […]

By | September 8th, 2016|FAQ|

Are Tellurium Q Cables Directional?

Tellurium Q® speaker cables do not start out directional but we have noticed that they tend to exhibit “directionality” once burnt in. This is especially true for the higher level cables so we have arrows on these cables indicating direction. You should set up your system so that the arrows always point away from the source, i.e. DAC, Turntable, CD player etc through the amplifier towards the speakers or headphones.

By | September 6th, 2016|FAQ|

How Do I Authenticate My Tellurium Q Product?

Tellurium Q® products that belong to our Black and Silver families will come boxed with a special warranty card. On the reverse of the card you should find an Authentic Vision hologram/QR sticker. Simply download the Check If Real app from the App store for iOS devices or Google Play for Android mobile devices and scan the hologram sticker to check your product is genuine. You can also find links […]

By | August 25th, 2016|FAQ|